1. Terms and Conditions
These are the terms and conditions of our agreement which apply
to all purchases of products by you syxthsense.com
via this web site and you should read them carefully. We reserve
the right to vary these terms and conditions from time to time
and therefore it is your responsibility to check them before you
make a new purchase. Changes will apply to any subsequent orders
received.
We do not guarantee that this website will be compatible with
your PC, and we accept no liability for any corruption or loss
of data held on your PC, or any liability for any other loss or
damage of any kind caused to your PC resulting from use of this
website.
2. Order
You can submit an order for products to syxthsense.com
by completing the details required on the order page and clicking
the place order button. All prices are reflected in £UK
Sterling and exclude VAT (unless otherwise stated). Delivery is
charged as described in the shpping page. We are under no obligation
to accept your order, but would normally do so where the product
is available, the order reflects current pricing and your credit
card/ debit card payment is approved by your credit card/ debit
card company.
For all customers in the UK and other European Union countries
- VAT is charged at 17.5%. Documentation is enclosed with the
goods to confirm that VAT has been charged.
Our VAT registration number is GB 812 4525 55.
3. Acceptance of order
We will notify you of our acceptance of your order by email shortly
after we receive it and at that point a binding agreement between
us will be in place on these terms and conditions.
If we do not accept your order for any reason or the price of
the product has increased between the time of the order and our
acceptance of it (or if a supplementary delivery charge applies),
we will email you to advise you of the change. You will then need
to resubmit your order and we will refund the original sum amount.
Credit and debit cards are acceptable as payment for orders via
this site.
4. Delivery
We make every effort to deliver all products within the United
Kingdom within 10 days of acceptance of your order. Where this
is not possible, we will notify you.
All deliveries will be made to you at the address specified by
you in the order. We may, at our discretion and expense, deliver
parts of your order separately. All deliveries must be signed
for and you will be responsible for the products as soon as they
are delivered. Ownership of the products shall pass to you once
we have received payment in full. If we cannot deliver the products
to you at the address you have specified for any reason (other
than when we are at fault), we will notify you and store the products.
If you wish us to redeliver the products to you, you will need
to authorise us to charge your credit card/ debit card for such
re-delivery. If we do not hear from you within 28 days, we will
cancel the order and refund your payment to you less any reasonable
delivery charges we have incurred.
5. Prices and Payment
Whilst we endeavour to ensure the prices on our website are as
accurate as possible, we reserve the right to change a price in
exceptional circumstances. If a price is corrected due to exceptional
circumstances, customers will be informed of the change before
payment is processed and offered the opportunity to cancel the
order.
If an order is placed for an item with an erroneous price, and
the erroneous price is less than the cost price of the item, we
reserve the right to offer to process the order at cost price
or the the opportunity for the customer to cancel the order.
Prices on orders for out-of-stock or pre-release items are valid
for one week after the order is placed. If the price changes when
stock becomes available customers will be informed of the change
before payment is processed and offered the opportunity to cancel
the order.
We will charge your account for payment at the time when the order
is placed when credit/debit cards are used. We take every reasonable
care to ensure that your order and subsequent transactions are
conducted via a secure link. As we are not responsible for the
operation of the secure link we will not, unless we are negligent,
be liable for any loss you may suffer if a third party obtains
unauthorised access to any information you provide via such link.
If products are not available for any reason after we have accepted
your order, we will let you know. We will not charge you for these
products and will refund any amounts already paid (if any) by
way of a credit to your credit card/ debit card account.
6. Right to withdraw
You have the right to withdraw from this agreement, but this right
ends seven days after the date we deliver the products to you.
You will not have to pay for any products and any amounts you
have been charged will be repaid to you by way of a credit to
your account within thirty days. HOWEVER, we may have delivered
(or dispatched) the products you have ordered. In this circumstance,
you must return the products to us and pay the costs in doing
so. To avoid this, we recommend that you advise us as soon as
possible if you wish to exercise this right to withdraw. If you
wish to withdraw, please telephone our Customer Service Centre
on 0844 840 3100 or write to our Customer Service Centre at Gibbs
House, Kennel Ride, Ascot, Berkshire, SL5 7NT. Any products returned
must be received by us in the same condition and, to the extent
possible, in the same packaging as when we delivered them to you.
If any returned goods are not faulty and the goods contain software
that has been opened a 25% restocking fee will apply.
7. Warranties
The products which are sold via this web site have been designed
to comply with the statutory legal requirements and relevant safety
standards of the United Kingdom. We can therefore make no representation
or warranty that any product is compliant with health, safety
or other legal requirements which apply outside the United Kingdom.
The majority of products will be covered for a period of 12 months
from delivery, from defects in materials and workmanship.
We will replace products (or, where relevant, the faulty part)
free of charge or, refund to you the price of the products by
way of credit to your credit card or debit card account. This
only applies if the instructions governing the use of the products
have been followed. We will not have any further liability in
respect of the products. This does not affect your statutory rights
as a consumer.
8. Emails
All emails to you will be forwarded to the address you specify
to us. It is important that you provide an accurate and valid
email address otherwise we will be unable to accept your order.
You must also ensure that if this address changes between submitting
your order and delivery of the products by us to you, you advise
us of the new address. We will not be responsible for failure
to perform under this agreement where such failure is attributable
to a change of address.
9. Complaints
If you have any complaints or comments about our web site or any
of the products or services supplied or provided to you, please
contact us on 0844 840 3100 or by writing to us at Gibbs House,
Kennel Ride, Ascot, Berkshire, SL5 7NT.
10.Descriptions
To the best of our knowledge and belief, the product descriptions
on the site are accurate and up-to-date, but we are continually
working to improve our products and so specifications or design
changes may be made from time to time which have not been reflected
on the site. We include images of products on our site to help
you with your selection. However, slight variations, for example,
in colour, should be expected. All measurements and weights are
approximate.
11.Business Customers
If you are a business or if the goods are used wholly or in part
for business purposes, we shall not be liable to you for any business
loss including loss of profits, (whether direct or indirect) data,
revenue, goodwill, or incidental, or consequential loss that you
may suffer as a result of the purchase of goods from us. Any other
liability shall be limited to the price paid for the goods. We
do not exclude our liability for death or personal injury. You
will not export any goods purchased from us in contravention of
United States of America export controls.
If you have a credit account with us payment is due 30 days after
the date of our invoice and we may charge interest for late payment
calculated daily at 4% above National Westminster Bank plc base
rate both before and after judgment.
12.General
We will not be liable to you for any breach of our agreement,
for delay or failure to perform if the delay or failure is due
to acts of God, civil commotion, riots, floods, drought, fire,
legislation or other cause beyond our reasonable control. This
does not affect your statutory rights. If we choose not to enforce
a right under our agreement, that decision will not prevent us
from enforcing other rights, or the same right on a later occasion.
Our agreement will be governed by English law and any disputes
will be resolved non-exclusively by English Courts.
13.Privacy
We take your privacy very seriously and will treat all of your
personal information in accordance with all applicable data protection
laws in the UK. Please read our privacy statement located within
this web site.
14.Trading Name
syxthsense.com is the trading name
for SyxthSense Limited.
The SyxthSense website is operated
by
Syxthsense Limited
Gibbs House
Kennel Ride
Ascot, Berkshire
SL5 7NT
Registered Company Number 4657762.
VAT Number UK 812 4525 55.
We recommend you print out a copy of these terms and conditions
for your future reference.
